Network Monitoring

Cutting-Edge Network Monitoring Services 24×7

As an outsourced network operations center, we monitor your network 24×7 so you don’t have to. With our services, you’ll always have eyes on your network—even during off hours or when your staff are not on-site.

Complete Network Monitoring Services

Routers & Switches Firewalls VPN Tunnels

WAP LAN’s/WAN’s/MAN’s MPLS/SDN’s

Tier-1 Outage Remediation

We’ll work with you to create “runbooks” which document the steps to take in the event of a network issue, including opening carrier tickets, resetting interfaces, and rebooting hosts. With that in hand, our engineers work diligently to resolve your outages and only call you when necessary. You can rest easy knowing we’ve got your back.

Network Monitoring Metrics that Matter

Our engineers implement everything you want to know about your network infrastructure and deliver the monitoring, alerting, graphing, and reporting you need to maintain high availability. We monitor anything and everything with an IP address using a flexible set of metrics, including:

Link status
Bandwidth utilization
Latency
BGP status
Errors
CPU utilization
Power status
Environmental status
Number of Connections
Packet Loss
RTT (Round Trip Time)

Actionable Alerts, Not Noise

Our network operations center receives and processes SNMP traps and syslog messages generated by your network equipment. We have a highly flexible, customized rules engine which filters the noise and delivers actionable alerts. We keep tabs on everything and our internet portal allows you to see what’s happening in real-time. Actionable alerts generate automated emails, SMS messages, and phone calls when indicated.

“There weren’t any false positives or false negatives. It was all rock solid, and Steve and I felt very comfortable we could use this on our own network with our members”

Closely Monitoring Events

You are continuously under pressure to manage the massive collection of network events, event logs, SNMP traps and Syslog looking for error codes, success/failure messages, power interruptions, and more. We can take the burden off your shoulders to detect and alert on important network events before they affect your network operations.