Remote and Onsite Support

ATS Remote Support Team

ATS Remote Support is the only remote support you need. Most support organizations have multiple remote tools because no single tool works across all their operating systems or across all their networks. ATS is different. ATS Uses Up to date software to replace at least 12 remote support tools!  remote support makes us different from the rest.

Remote Desktops & Servers

ATS Support Staff works across Windows, Mac, and Linux. Access and control any remote computer, on or off the network – no VPN.

iPad, iPhone, & Android

Use screen sharing and remote control to offer remote support to our customers on iOS or Android devices.

ATS Onsite Support Team

Tight deadlines. Complex deployments. Increased end user demands. Whatever the reason, there are times when you need additional hands on deck to support pressing IT initiatives. Projects when you need on-demand expertise to ensure on-time and on-budget delivery. Times when you need immediate troubleshooting resolution to minimize the impact to business operations.

 

ATS provides the support you need, when you need it most.

 

Our dedicated team of IT specialists has the know-how and experience to make sure your network infrastructure and end users get the support they deserve. We complement your existing services by providing onsite and remote support for a wide-range of IT demands related to disaster recovery, firewalls, mobile devices, network failures, anti-virus and anti-spyware, workstation errors – you name it. You simply let us know what you need, and we’ll be there.

 

High-Quality Service and Support You Deserve

 

Whether on-site or on call, ATS engineers know your infrastructure, your users, and your IT priorities. The end result is customized, spot-on support that keeps pace with your business.